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Volume
3, Issue 1
January 26, 2007
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In This Issue:
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KRISTEN STEELE JOINS THUNDERHEAD STAFF
Kristen Steele joined our staff earlier
this month
as our Outreach & Development Manager. She brings her experience as
the former executive director and one of the founders of Charleston
Moves in South Carolina. During her time there she succeeded with
numerous, innovated fundraising campaigns, some of which we now use as
models. Her innovative spirit and commitment to the bicycling and
walking movement inspired many a Thunderheader during her time at
Charleston Moves and she offers this talent in her role with
Thunderhead. She now lives in San Francisco where she reaches out to
leaders of Thunderhead organizations and our partners and funders to
get all of you what you need along our next big steps together.
Kristen is also offering her fundraising expertise to leaders of
Thunderhead organizations as one of our executive coaches. If you’d
like advice on any of your fundraising efforts or would like to run
your next fundraising plan by her, please give her a call at (415)
513-5281 or email her at: kristen
"at" thunderheadalliance.org.
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PARTNER CONFERENCES – DEADLINES APPROACH
And
speaking of partners, two of our best have their annual conferences
coming up in a flash, so make sure to register soon!:
LOCAL GOVERNMENT COMMISSION’S New Partners for Smart
Growth Conference February
8-10 in Los Angeles, California. This is the best place to
connect with leaders in smart growth from influential organizations and
government agencies. Nearly 1,500 experts in development,
transportation, environment and health are expected to converge at this
year’s conference. If you’re planning to attend, get registered right
away because the discount deadline is January 26th! Register here: http://www.newpartners.org/index.html.
LEAGUE OF AMERICAN BICYCLISTS’ National Bike Summit
March 14-16 in
Washington, D.C. This one is always an excellent place to
connect with fellow leaders of Thunderhead organizations as we and
others from across the country learn at the first day workshops and
then descend on Capitol Hill the next day to bring the bicycling
message to Congress. This year’s Summit will be an important stage
setter for Thunderhead’s National Complete the Streets Campaign as
Congress learns the latest about complete streets from attendees. When
we return October 5-9 for our Thunderhead Training and Hill visits, we
can then take the discussions to the next level for a federal complete
streets policy. Register for the Summit here (discount deadline is
February 14th): http://www.bikeleague.org/conferences/summit07/index.php.
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COMPLETE STREETS CORNER
By Dominic J. Liberatore; Complete Streets
Campaign Coach
Welcome to the Complete Streets Corner. This is the newest addition to
the Weather Report. Every month I’ll offer the latest inspirations from
Thunderhead’s National Complete the Streets Campaign here! If you would
like to share your local or state complete streets experiences with
fellow Thunderheaders, please email me your victories and concerns and
I’ll see if I can include them in the next issue.
This month’s Complete Streets Corner takes us to sunny California.
California has 22 Thunderhead organizations and let me say, these folks
are on their way to completing their streets! Under the leadership of
KC Butler, the California Bicycle Coalition (CBC) is leading the charge
to tackle complete streets in 3 separate venues. First is the
legislative route: CBC has found a couple of cheerleaders in their
state legislature who are willing to work to pass a statewide complete
streets bill. Second is the DOT route: members of the DOT staff, seeing
value in complete streets, are assisting in an internal complete
streets policy. Last but not least is leveraging a recently passed
state bond initiative. This was a large pot of money created for
infrastructure projects across the state. The CBC is helping to write
the new guidelines for the use of these monies. CBC’s take home
inspiration: Make sure to look at multiple angles for your potential
policies.
So my tip of the month to all of you regarding your complete streets
policy campaign efforts goes like this: Try to get your DOT to adopt an
internal policy first. If the DOT blows you off, sharpen your advocacy
swords, prepare your organization and troops for full mobilization, and
find bill sponsors in your state legislature. It is best that
your initial legislative cheerleaders are in the majority and serve on
either a House or Senate transportation committee.
A few more considerations when you need to choose one angle include:
whether a DOT internal policy will affect all roads. If not, will a
legislative policy affect all roads or does your state have home rule
that prevents this? If this is the case, a DOT internal policy may be
the way to go since this process will not require the massive
organizational resources of a legislative campaign.
Okay, keep at those complete streets policy campaigns and please let me
know how I can help:
dominic
“at” thunderheadalliance.org.
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MEMBER NEWS: MAJOR DONORS, MINIMAL EFFORT
What would you do if your organization had
6000 members? If you were Jodie Medeiros, Development Director at the San Francisco Bicycle Coalition
(SFBC), you would keep pushing for more members with higher average
renewals. The SFBC has a very successful membership program, and an
excellent system for turning regular members into major donors. The
SFBC defines a major donor as an individual who gives $500 or more per
year; currently the SFBC has nearly 100 major donors. Thunderhead
talked to Jodie about their major donor program:
Thunderhead: How do
you find and reach out to your major donors?
Jodie Medeiros:
Each major donor of $500 or more has a board member assigned to them.
The board asks the donor for a meeting (coffee or lunch) to tell them
more about the coalition’s work and in that meeting is the “ask” to
support the SFBC at a greater level. If a donor declines a meeting,
then the “ask” is done over the phone. Plus, all members who make a
$100 or more contribution (including membership dues) get a call
from one of our board members. We have several hundred members in the
$100-499 range. The call from a board member helps to establish a
personal relationship with that member and we get to find out more
about why our members support us. We track all notes from these calls
in our database for future use.
T: What about your
board - are they all major donors, too?
JM: Almost all of
our board members are major donors; only two board members in
2006 were not major donors, and those two have pledged to become major
donors in 2007. We're very fortunate to have this. It is easier for a
board member to ask for a major gift if they themselves give at that
level.
T: What about major
donors who don't renew their support? How do you reach out to them?
JM: After several
attempts by the board, our Executive Director, Leah Shahum, reaches out
to them with a personal letter. If that doesn't work, she then gives
them a call. It was very successful this last year.
T: Speaking of
reaching out, do you do anything special for your major donors?
JM: This past June
we had a major donor breakfast and city bike ride. It was the first
time we had a pure cultivation (no ask) meeting, and it was great.
Really easy to put on, just bagels and coffee. We are looking into
having a mid-range cultivation meeting this spring since it worked so
well for our major donors. We feel that good contact, without being
overbearing with our major donors is a good thing.
T: You hear about
those members who initially give $5 as a test to see if the
organization is paying attention. Could those be potential major donors?
JM: Of course. The
thank you letter is always important and shows that every donation
counts. Like all organizations the SFBC has limited resources. If you
have volunteers and board that can reach out to every member personally
that would be best. As your membership grows, so will your ability to
reach out to them.
Thunderhead welcomes news items from
our
member organizations based on each month’s theme. Please send your
suggested item (maximum 300 words) to: david
"at" thunderheadalliance.org.
We will publish the most inspiring story and list the web links of
other contributors within that month’s theme. Next month's theme is: Quest for the perfect board: does such a
thing exist?
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ORG TIP: PREPARE FOR STORMS IN CALM WEATHER
Aid to our member organizations
has always been our topmost priority. So nothing is more horrifying
than when we receive a call from a leader who has been ripped from
their organization because of personality conflicts.
Now, after too many of these calls and close calls, Thunderhead is
stepping up our efforts for conflict mediation, organizational health
care and preventative measures. This Org Tip is our first step in what
will build into a comprehensive program for self-exams and
organizational health care check ups. We look forward to unveiling
these new elements through our web site, Thunderhead Trainings and
on-call support.
But let’s all start today! Don’t wait until the confusion of the storm
hits. And we know from our experience that the dynamic and strong
personalities necessary for great advocacy often lead to these lethal
conflicts. Take the time now to assess the structure of your
organization and strengthen weak areas so that it will withstand the
violence of these inevitable personality storms. This will also protect
your organization from other unexpected tragedies. Take this basic
health care quiz, checking only the boxes you are absolutely confident
in:
Our organization has set clear leadership roles placing the
executive director as the authority and visionary on the day-to-day
operations of the organization; the board of directors as responsible
for the organization’s broad governance as well as offering their
particular expertise; and the staff as experts in their particular
programs. We have in place structural documents that clearly set out
these roles including: an on-going executive director agreement (not a
yearly contract!), bylaws that give authority to the FULL board and no
special powers to an executive committee, bylaws that ensure a board
elected board, a Board Letter of Commitment that all must agree to or
be removed from the board, and an employee handbook that clearly sets
out the policies of the organization.
We have an
executive director
performance evaluation process that
encourages the board and staff to offer guidance and concerns at any
time as well as a structured, annual evaluation by the entire board
that is confidential and presented in writing to the entire board.
Our board meets regularly for productive
meetings and poor
attendance is cause for removal from the board.
Our
executive director and board president enjoy a respectful
relationship that inspires both, helping each to inspire the
rest of
the organization.
We have
set in place and continually upgrade our other organizational structure
elements including our office operations, our
accountant and payroll services, and our systems and record keeping so
that any leader of the organization can easily find critical
information necessary for the smooth operations of the organization.
We pay our
executive director at or above market salary for
executive directors of non-profit organizations in our area.
We avoid
working with contractors except for temporary, finite
tasks and NEVER allow contractors to influence the operations of our
organization.
We have in
place a mission, vision, values and
goals
document
that all leaders are committed to and refer to in times of
disagreement. We also understand the dangers of strategic planning
during times of such disagreement.
If you left any of the above check boxes unchecked, please contact us
immediately! We have templates for all of these recommended documents
and resources you can tap to make all of these upgrades.
Our movement cannot afford to lose dedicated leaders let alone allow
our organizations to waste energy on personality conflicts and worse,
self-destruction. We all must step back and realize the responsibility
we accepted as leaders of this movement – to do our part to save this
planet and lives as we bring new life to our communities for many
generations to come. That means our organizations must build strong
structures so they will thrive for generations and never allow
personality conflicts to slow them down. Please let us know how we can
help! It is our job and you will be doing our hearts more good than you
will ever know.
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This monthly Thunderhead Alliance
Weather
Report is for the leaders of our member organizations and our
supporters. The Thunderhead Alliance, a 501(c)(3) non-profit
organization, is the only coalition of state and local bicycle and
pedestrian advocacy organizations working in unison to break down the
barriers to safe bicycling and walking in North American communities.
Find more info at: www.thunderheadalliance.org.
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